Customer Service Representative

2 months ago

Blyth, Northumberland, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Work efficiently to restock shelves, process deliveries, and maintain a clean and organized store environment
  • Assist customers with their purchases, answering questions and providing product information
  • Work collaboratively with colleagues to achieve sales targets and maintain high levels of customer satisfaction
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment

What We Offer

  • A competitive hourly rate, with additional pay for bank holidays and nights
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career development and progression within the company
  • A supportive and collaborative team environment

Requirements

  • Experience working in a fast-paced retail environment
  • Excellent customer service skills and a positive attitude
  • Ability to work flexible hours, including evenings and weekends
  • Basic math skills and accuracy when handling cash and operating a till

Why Join Lidl?

Lidl is a dynamic and growing company that values its employees and offers a range of benefits and opportunities for career development. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

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