Technical Binder Administrator

3 weeks ago

London, Greater London, United Kingdom Miller Full time

The role of the Binding Authority Technician is crucial in providing exceptional technical administration support to clients and business units at Miller.

The Key Responsibilities

  • Track impending renewals and provide timely renewal information to Account Executives to facilitate smooth transactions.
  • Liaise with Account Executives to ensure accurate and comprehensive market documentation, aligning with client and market requirements.
  • Maintain accurate and up-to-date diary/pending systems to monitor progress and ensure timely resolution of queries.
  • Produce high-quality client documentation in a timely manner.
  • Utilize the corporate document management system to maintain accurate and concise placing files.
  • Liaise with compliance and credit control to ensure adherence to all procedures.
  • Maintain accurate aggregate and GPI limits within Binder management systems.
  • Be responsible for maintaining accurate data and records within Binder management system.
  • Generate exception and trend analysis reporting, profit commission calculation, and key performance indicator reports.
  • Prepare and submit London Market Insurance documentation, including LPANs and supporting documents to Xchanging.
  • Provide expert resolution to technical questions from clients, markets, credit control, claims, and the business unit, ensuring the client's best interests are maintained.
  • Offer regular updates and progress reports to management as required.
  • Maintain a diary system to ensure files are appropriately progressed.
  • Monitor signings received from Xchanging and ensure timely resolution of queries and settlement of premiums, advising the business as necessary.
  • Perform quality control checks on all documentation.
  • Ensure Binding Authority contracts are set up within internal Binder management systems in a timely fashion.
  • Meet the expectations of Miller, as outlined in its policies and procedures, training material, and embedded in its systems and controls.
  • Comply with external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd's byelaws and FCA rules.
  • Promote the Miller brand and values to enhance Miller's reputation in the market.

Requirements

  • CII qualifications or ongoing progress towards these is desirable.
  • GCSE grade C or above in English and Maths.
  • Minimum of 3 A level passes (or equivalent).
  • Strong analytical skills.
  • Strong knowledge of binders process.
  • Experience working in a technical binder processing role essential.
  • Experience with the use of Lloyd's market tools including Atlas, DCOM, and Crystal.

Benefits

  • A competitive salary.
  • A fantastic benefits package including 10% pension contribution from Miller, private medical insurance, medicare cash plan, minimum of 25 days annual leave, life assurance, income protection, critical illness cover, and enhanced maternity, paternity adoption, and shared parental leave.

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