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Personal Shopping Manager

2 months ago

Manchester, United Kingdom Selfridges Full time

Personal Shopping Manager

About the Role

We are seeking a highly skilled and experienced Personal Shopping Manager to join our team at Selfridges. As a key member of our department, you will be responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities

  • Develop and implement strategies to enhance customer experience and drive sales growth
  • Lead and motivate a team of sales associates to deliver exceptional customer service
  • Monitor and analyze sales data to identify trends and opportunities
  • Collaborate with cross-functional teams to drive business results
  • Ensure compliance with company policies and procedures

Requirements

  • Proven track record of delivering exceptional customer service and driving sales growth
  • Strong leadership and team management skills
  • Ability to analyze data and identify trends
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

KPIs

  • Sales growth
  • Customer satisfaction
  • Team engagement and retention
  • Compliance with company policies and procedures