Global Resource Analyst
3 weeks ago
We're ASOS, the online retailer for fashion lovers worldwide. Our Talent team is dedicated to helping you succeed in your career. As a Global Resource Analyst, you'll play a critical role in ensuring our global capacity and resource needs are met and managed.
Key Responsibilities:- Build and maintain activity around our global budget management processes
- Develop long-range and short-term forecast activity, including strategic modelling and benefits change tracking
- Operate in a controlled manner to ensure accuracy and quality of output
- Support analysis of planning assumptions and work to close and highlight gaps where they arise
- Be a Subject Matter Expert (SME) within Customer Care for resource planning and bring this expertise to the forefront to support business plans and goals
- Resource planning professional with experience in building both long-range and shorter-term forecasts
- Experience of resource planning in multi-site/multi-partner multi-channel contact centre
- Ability to navigate and manage data to achieve desired outcomes
- Expert level in associated tools, such as MS Excel
- Excellent knowledge of Contact Centre systems and end-to-end WFM methodologies and processes
- Employee discount (hello ASOS discount)
- ASOS Develops (personal development opportunities across the business)
- 25 days paid annual leave + an extra celebration day for a special moment
- Discretionary bonus scheme
- Private medical care scheme
- Flexible benefits allowance
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Global Resource Analyst
3 weeks ago
Watford, Hertfordshire, United Kingdom ASOS Full timeJoin ASOS as a Global Resource AnalystWe're ASOS, the online retailer for fashion lovers worldwide. Our Talent team is committed to making the hiring process accessible and inclusive for everyone.As a Global Resource Analyst, you'll be part of a wider resource planning function, playing a critical role in ensuring our global capacity and resource needs are...
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Global Resource Analyst
3 weeks ago
Watford, Hertfordshire, United Kingdom ASOS Full timeJoin ASOS as a Global Resource AnalystWe're ASOS, the online retailer for fashion lovers worldwide. Our Talent team is committed to making the hiring process accessible and inclusive for everyone.As a Global Resource Analyst, you'll be part of a wider resource planning function, playing a critical role in ensuring our global capacity and resource needs are...
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Global Resource Planning Analyst
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Global Resource Planning Analyst
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