Debt Recovery Manager

3 days ago


Nuneaton, Warwickshire, United Kingdom NHS Full time

We are seeking a highly skilled Debt Recovery Manager to join our team at the NHS. The successful candidate will be responsible for managing debts, ensuring timely payments, and maintaining high-quality standards of service and customer satisfaction.

Main Responsibilities
  • Manage debts and negotiate payment plans and settlements with debtors, including fixing terms and conditions.
  • Maintain accurate records of interactions, such as payments, queries, or resolutions in place.
  • Respond promptly to client questions and concerns received by telephone or via written communication.

The ideal candidate will have a minimum of 2 years' experience in a credit control role and previous experience within an NHS Finance environment. They should possess excellent communication skills, both orally and in writing, and be proficient in using Microsoft Office packages, including Excel.

Our Values
  • Effective open communication.
  • Excellence and safety in everything we do.
  • Challenge but support.
  • Expect respect and dignity.
What We Offer
  • A competitive salary of £27,000 - £33,000 per annum.
  • A range of benefits, including on-site parking and a cycle-to-work scheme.
  • Ongoing training and development opportunities.


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