Lodge Manager Position

3 weeks ago


East Wittering, West Sussex, United Kingdom Churchill Estates Management Ltd Full time

About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, managing the day-to-day operations of the development, and ensuring the overall success of the community.

Key Responsibilities

  • Manage the maintenance of the property and ensure that all necessary repairs and maintenance are carried out in a timely and efficient manner.
  • Provide a first-class service to residents, responding to their needs and concerns in a professional and courteous manner.
  • Organise and coordinate activities and events for residents, ensuring that they are enjoyable and engaging.
  • Manage contractors and suppliers, ensuring that all work is carried out to a high standard and within budget.
  • Conduct health and safety checks and ensure that the development is compliant with all relevant regulations.

Requirements

  • Excellent customer service skills, with the ability to provide a high level of service to residents.
  • Proven experience of managing a team and leading a project.
  • Strong administrative skills, with the ability to use Microsoft Office applications.
  • Ability to work independently and as part of a team.
  • High level of integrity and discretion, with the ability to maintain confidentiality.

What We Offer

  • Annual holiday entitlement of 24 days + Bank Holidays.
  • A day off on your Birthday.
  • Life Assurance.
  • Eye Care reimbursement.
  • Colleague Introduction reward scheme.
  • Professional development and qualifications.
  • Thorough induction and ongoing training.

About Us

Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, providing property services and customer care to over 10,000 retired people. We are a professional, award-winning, customer-focused team, committed to providing exceptional service to our residents and clients.


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