Lodge Manager Position
3 weeks ago
About the Role
Churchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, managing the day-to-day operations of the development, and ensuring the overall success of the community.
Key Responsibilities
- Manage the maintenance of the property and ensure that all necessary repairs and maintenance are carried out in a timely and efficient manner.
- Provide a first-class service to residents, responding to their needs and concerns in a professional and courteous manner.
- Organise and coordinate activities and events for residents, ensuring that they are enjoyable and engaging.
- Manage contractors and suppliers, ensuring that all work is carried out to a high standard and within budget.
- Conduct health and safety checks and ensure that the development is compliant with all relevant regulations.
Requirements
- Excellent customer service skills, with the ability to provide a high level of service to residents.
- Proven experience of managing a team and leading a project.
- Strong administrative skills, with the ability to use Microsoft Office applications.
- Ability to work independently and as part of a team.
- High level of integrity and discretion, with the ability to maintain confidentiality.
What We Offer
- Annual holiday entitlement of 24 days + Bank Holidays.
- A day off on your Birthday.
- Life Assurance.
- Eye Care reimbursement.
- Colleague Introduction reward scheme.
- Professional development and qualifications.
- Thorough induction and ongoing training.
About Us
Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, providing property services and customer care to over 10,000 retired people. We are a professional, award-winning, customer-focused team, committed to providing exceptional service to our residents and clients.
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East Wittering, West Sussex, United Kingdom Churchill Estates Management Ltd Full timeAbout the RoleChurchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth day-to-day operation of our retirement development, and maintaining a safe and secure environment.Key...
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