Service Manager
15 hours ago
We are seeking a dedicated and compassionate Team Leader to join our Young People service in Hounslow. The successful candidate will be responsible for the day-to-day management of the service, including line managing front-line staff.
The service is spread across 6 sites in Hounslow and supports a diverse range of young people, including those with complex needs. As a Team Leader, you will play a crucial role in championing a positive local culture within your service.
Key Responsibilities:
- Deliver effective supervision and team meetings with staff
- Ensure Key Performance Indicators (KPIs) are met and recorded correctly
- Inspire teamwork and a collaborative culture
- Develop staff through mentoring, coaching, and training
- Provide high-quality feedback and challenge to facilitate reflective practice and continuous service improvement
Requirements:
- Knowledge of innovative best and emerging practice in supported accommodation provision
- A belief in young people's potential to grow, succeed, and thrive independently
- A passion for supporting young people to reach their potential
- A commitment to asset-based approaches and non-discriminatory practice
About Look Ahead:
We are a leading not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. We deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver innovative social care solutions that support people to thrive.
Salary: £40,000 per annum
Benefits:
- 25 days Annual Leave
- Pension schemes
- Staff discounts
- Healthcare
- Career progression opportunities
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