Casualty Team Coordinator
4 weeks ago
We are seeking a highly skilled Casualty Team Coordinator to join our growing team. The successful candidate will have previous experience in administration, with a strong focus on time management and prioritization.
Key Responsibilities:
- Monitor and manage online portals, downloading documentation and attaching to correct files.
- Review Excel enquiry spreadsheets, cross-checking against our internal data to confirm potential matches and carry out further investigations.
- Review and update monthly bordereau's, ensuring data analysis is correct before issuing to the client.
- Answer telephone calls as required and deal with general enquiries.
- Perform other tasks to support the business plan, ensuring company objectives are met.
Required Skills:
- A good standard of written English.
- Previous experience of working in an administration role.
- Familiarity with standard office packages, such as Word and Excel.
- Demonstrate a high level of accuracy in data input and attention to detail.
- Be proactive and resilient, with the ability to manage multiple tasks.
- Provide solutions rather than problems, showing initiative.
- Effectively manage time and resources.
- Identify when guidance is required from other team members on decision making.
- Communicate effectively with a diverse group of people.
- Able to demonstrate effective customer service skills.
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