Sales Excellence Specialist

2 weeks ago

London, Greater London, United Kingdom Moody's Full time

At Moody’s, we strive to create an inclusive environment where everyone feels welcome to be who they are. We do this by fostering a culture of collaboration, innovation, and meaningful relationships with our customers and each other.

The Sales Excellence Specialist will play a critical role in ensuring the growth, development, and continuous success of our sales employees. This role will cover the essential topics that a salesperson needs to understand and do their job effectively and efficiently, ultimately increasing sales productivity.

This role will partner with business subject matter experts, Industry Practice Leads, Sales Managers, and Executive leadership to ensure alignment and facilitation support. You will be responsible for the effective development, coordination, and presentation of training and development programs for all sales employees.

Main Responsibilities:

  • Build content pages, certifications, and sales plays using our sales enablement platform in support of our sales process and growth objectives.
  • Work together with a Senior Sales Excellence partner to deliver high-quality relevant content for our sellers in the UK and APAC region.
  • Ensure proper KPIs, reporting, and analytics are captured in all deliverables.
  • Conduct follow-up studies of all completed training to evaluate and measure results; modify programs as needed; develop effective training materials utilizing a variety of media.
  • Develop and maintain training communications to ensure employees and customers have knowledge of training events and general product information.
  • Regularly report on the performance of the program and communicate business impact through monthly and/or quarterly reviews.
  • Create a positive learning environment for all sellers, improving employee morale, while enhancing their skills.
  • At times, plan, organize, facilitate, and participate in employee sales training.

Qualifications:

  • A bachelor’s degree in a relevant subject such as education, business administration, or finance.
  • At least five years of experience in a corporate or business setting with at least two years working in a sales organization supporting sales teams and sales leaders.
  • It would be an advantage to have instructional design experience.
  • Experience using a sales enablement platform such as Highspot, Seismic, Allego, Mindtickle, a plus.
  • Proven ability to lead by example and foster mentoring relationships.
  • Outstanding verbal, written, multi-tasking, and presentation skills.
  • Ability to create momentum and foster engagement.
  • Strong organizational skills and the ability to meet tight deadlines.
  • Excellent leadership, interpersonal, and listening skills.
  • Ability to communicate with all levels of internal staff and management.
  • Competence in process development, execution, and administration.
  • Ability to meet daily, weekly, and monthly goals.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity, or any other characteristic protected by law.

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