Proposals and Sales Support Coordinator
1 week ago
We are seeking a highly organized and customer-focused individual to join our team as a Proposals and Sales Support Administrator. As a key member of our sales team, you will be responsible for providing exceptional administrative and customer support to our internal and external sales teams, as well as our clients.
Key Responsibilities:- Manage incoming enquiries via the sales inbox and direct them to the appropriate team members.
- Prepare standard quotations following guidance from the external sales or proposals team.
- Promptly follow up on quotations and other enquiries.
- Maintain customer record cards, including detailed customer notes in our CRM system (EFACS).
- Accurately enter and review sales orders within one working day.
- Respond to customer enquiries about lead times, pricing, sales documentation, and post-shipping and invoice queries within agreed timescales.
- Develop and maintain positive relationships with both internal and external customers.
- Liaise with customers and External Sales on order progress, escalate issues promptly, and handle returns and customer concerns efficiently.
- Develop a strong understanding of our extensive product database and manufacturing lead times.
- Assist Internal and External Sales Teams during absences or high workload periods.
- Prepare for and actively participate in customer or company meetings as required.
- Demonstrable customer service and administration experience within an office-based environment with a minimum of 2 years' experience in this setting.
- Computer literacy (intermediate or advanced).
- Experience working with databases and some exposure of working within a sales support environment.
- Desirable: experience within a manufacturing environment and the ability to speak a second language.
- A stable career with exciting growth plans.
- Excellent benefits, company bonus scheme, 24 days holiday, on site parking, and hybrid working.
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Proposal and Sales Support Coordinator
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Camberley, Surrey, United Kingdom Personnel Selection Full timeJob Title: Proposals and Sales Support AdministratorWe are seeking a highly organized and detail-oriented Proposals and Sales Support Administrator to join our team at Personnel Selection. As a key member of our sales team, you will be responsible for providing exceptional administrative and customer support to our internal and external sales teams, as well...
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Proposal and Sales Support Coordinator
2 days ago
Camberley, Surrey, United Kingdom Personnel Selection Full timeJob Title: Proposals and Sales Support AdministratorWe are seeking a highly organized and detail-oriented Proposals and Sales Support Administrator to join our team at Personnel Selection. As a key member of our sales team, you will be responsible for providing exceptional administrative and customer support to our internal and external sales teams, as well...
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