Communications Team Manager

7 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
Job Title: Communications Team Manager

Overview:
The Unified Communications Team Leader is responsible for the management of messaging and collaboration systems on-premise and in the cloud for a global enterprise. This role requires exceptional leadership skills to manage a team, understand each package, schedule resources, and provide weekly updates.

Key Responsibilities:
  • Manage unified communication services, upgrades, changes, and service improvements
  • Identify risks and operational impacts associated with changes
  • Oversee a team of technical engineers to complete project work and tasks efficiently
  • Manage incidents, problems, and changes in line with the ITIL framework
  • Develop training requirements and create training plans

Requirements:
  • Experience with unified communication technology
  • Excellent communication and stakeholder management skills
  • Project management experience
  • Planning and resource planning skills

Estimated Salary: £60,000 - £80,000 per annum

About bet365:
b Integration with existing tools to streamline processes

What We Offer:
A competitive salary and benefits package in exchange for your expertise and dedication.

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