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Restaurant Team Lead

2 months ago


North Acton, Greater London, United Kingdom Searcys Full time

Job Summary:

Searcys is seeking a skilled Restaurant Supervisor to join our team at St Pancras Brasserie and Champagne Bar. As a Restaurant Supervisor, you will play a crucial role in ensuring the delivery of exceptional guest service and food quality.

Key Responsibilities:

  • Service Delivery: Work closely with the Restaurant Manager to drive quality and consistency in the restaurant, delivering flawless service and exceptional food and drinks to our guests.
  • Team Leadership: Mentor and guide the junior team, coaching on the job and setting a positive example to create a supportive working environment.
  • Opening and Closing Procedures: Assist with opening and closing procedures, ensuring a seamless service experience for our guests.
  • Staff Management: Lead the supervisors, waiters, and colleagues, implementing staff induction and mandatory training within the first three months of employment and monitoring staff performance during probation.
  • Quality Control: Monitor daily standards achieved in your department, delivering exceptional guest service and attention to detail, and reporting any areas of concern to the General Manager.
  • Staff Appearance: Ensure all staff present themselves correctly for duty and are well-groomed while on duty.

Requirements:

  • Experience: Minimum 2-3 years of experience in people management, preferably in the hospitality industry.
  • Skills: Ability to prioritize multiple projects in a fast-paced environment, meticulous organizational abilities, concise verbal and written communication, and excellent strategic thinking and critical reasoning skills.

About Searcys:

Searcys is the oldest caterer in the UK, founded in 1847. We offer a unique opportunity to be part of some of London's most prestigious events, gain insights and mentoring from skilled colleagues, and be part of a storied legacy in the hospitality industry.