Customer Service Representative

4 weeks ago


Maidstone, Kent, United Kingdom Golding Homes Full time

We are Golding Homes, a leading provider of sustainable homes and communities. We are seeking a Customer Service Advisor to join our team on a 9 month fixed term contract.

Key Responsibilities:

Deliver an excellent customer experience through multi-channel contact streams, including calls, email, post, web chat and social media.

Take ownership of customer queries and ensure they are resolved to the end solution.

Work collaboratively with the Customer Services Team to provide outstanding customer service.

About You:

We are looking for an individual with experience working in Social Housing and Customer Service. You will be passionate about providing outstanding customer service and have excellent communication and influencing skills.

What We Offer:

A 37 hour working week and an annual salary of circa £30,300.

A Total Reward package that includes 28 days annual leave, company pension contribution, life assurance, flexible benefits and an annual Wellbeing Fund.

DBS Requirement:

A DBS is required for this role.

We welcome and embrace diverse talent and are committed to creating a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.



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