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Sales Consultant

2 months ago

Harlow, Essex, United Kingdom Yours Full time
{"title": "Sales and Customer Service Advisor", "description": "

Unlock Your Potential

At Yours Clothing, we're on a mission to revolutionize the plus-size fashion industry. As a Sales and Customer Service Advisor, you'll be at the forefront of this movement, helping customers find their perfect fit and delivering exceptional service that exceeds their expectations.

Key Responsibilities:

  • Optimize sales and individual customer purchases to drive business growth
  • Engage customers with a first-class customer service experience, building strong relationships and loyalty
  • Operate the till and handle financial transactions with accuracy and efficiency
  • Replenish stock with our fantastic products and specialist brands, ensuring a seamless shopping experience
  • Assist with deliveries and stock handling, working collaboratively with the team to meet customer needs
  • Undertake cleaning and housekeeping duties to maintain a clean and safe environment
  • Ensure compliance with all company procedures, upholding our high standards
  • Take responsibility for personal development, actively seeking opportunities for growth and improvement
  • Responsible for Health and Safety, ensuring a safe working environment for all

What We Need from Our Team Members:

  • A warm, friendly, and engaging personality that shines through in every interaction
  • High motivation and a desire to succeed, with a passion for delivering exceptional results
  • A proven ability to work well within a team, using your own initiative to drive success
  • Ability to adapt to frequent change and a high-pressure environment, working hard and smart to meet customer needs
  • Experience in a customer service role with face-to-face customer contact is highly desirable
  • Experience in a retail environment with a quality brand is desirable but not essential
  • Knowledge and understanding of High Street fashion, with a passion for staying up-to-date with the latest trends

What We Offer:

  • A competitive hourly rate of £11.63, regardless of age
  • A minimum guaranteed number of weekly hours, with opportunities to work more and flexibly
  • A fast-paced and ever-evolving environment that's full of excitement and opportunity
  • A chance to be part of a dynamic team that's passionate about delivering exceptional customer service

About Us:

Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand, and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.

Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast-paced, ever-evolving, and full of excitement. Yours Clothing continues to expand and become the number one plus-size fashion retailer in the UK while continuing to develop our brands into new and exciting niche markets both in the UK and further afield.

"}