Aftersales Operations Manager

1 month ago


Hitchin, Hertfordshire, United Kingdom Vantage Motor Group Full time
A competitive salary package, including a basic salary of £45,000 - £60,000 per annum and bonus, is available subject to experience.

As Aftersales Manager at Vantage Motor Group's Lexus Preston dealership, you will play a key role in managing aftersales/service activity to deliver profitability and customer satisfaction. This involves working with teams across the centre and other dealerships to provide a seamless service to customers.

  • You should have strong management and coaching skills gained in a similar role and environment
  • Multitasking and ability to work well in a fast-paced environment producing great results of outstanding customer service and sales are essential
  • A full clean UK driving licence is also required
Key Responsibilities:
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage and motivate a team of aftersales staff to achieve targets and objectives
  • Work closely with colleagues to ensure effective communication and collaboration
Benefits:
  • A competitive salary and bonus package
  • 30 days annual leave
  • Staff car scheme
  • Contributory workplace pension scheme


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