Chief E-Commerce Growth Strategist
20 hours ago
Job Description:
About Us
We are a leading provider of E-commerce services to businesses in the UK. Our mission is to drive business growth and success for our clients.
Job Summary
We are seeking an experienced Chief E-Commerce Growth Strategist to join our team. This role will be responsible for driving business growth through the development and deployment of an end-to-end portfolio of E-commerce services, increasing GP by introducing new customers and extending offerings to existing customers.
Key Responsibilities:
- Drive business growth through the development and deployment of an end-to-end portfolio of E-commerce services.
- Act as an evangelist within the BD and Account Management community for E-commerce solutions and services, driving adoption and growth, and providing subject matter expertise in support of awareness and sales to new and existing customers.
- Leverage and coordinate the full range of solutions to meet the needs of our UK-based E-commerce customers.
- Lead significant, complex, and strategic product sales and develop product sales support (pre-sales, collateral, cost models, solution templates, case studies, competitive positioning) – driving efficiency and effectiveness of business development effort.
- Lead product channel development – B.D. teams, account management, operations, external partners, and act as a coach to ensure transfer of skills from Retail into cross-regional teams to accelerate the adoption of E-commerce best practices in all sectors.
- Accountable for product customer satisfaction – as measured through POR, NPS, and net growth.
- Delivery of product growth target and sustained growth through product pipeline development and management.
- Drive product management process (including specification, road map, and continuous improvement), delivering improvements to products, sustaining competitive advantage, and enhancing market share.
- Lead product development, innovation, and future investment planning (reporting to Product Board).
Requirements:
- Significant experience (5 years) with blue chip organizations in logistics environments in the field of relevant product.
- Good understanding of:
- Understanding, refining and following product management process.
- Product collateral development.
- Managing a sales channel.
- Product costing.
- Customer feedback and product road map development.
- Value proposition development.
- Customer experience journey design.
Benefits:
- A competitive salary package: £80,000 - £100,000 per annum depending on experience.
- A comprehensive benefits package including health insurance, pension scheme, and annual leave.
- The opportunity to work with a leading provider of E-commerce services.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
How to Apply:
To apply for this exciting opportunity, please send your CV and a cover letter explaining why you are the ideal candidate for this role.
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