Client Relations Officer

7 days ago


Craigavon, United Kingdom beBee Professionals Full time £22,000 - £28,000

beBee Professionals is seeking a dedicated Client Relations Officer to join our team in Craigavon, United Kingdom. This critical role involves being the primary point of contact for customers, providing timely and effective resolutions to their queries, and driving customer satisfaction.

Job Summary:
  • Handle customer inquiries via various channels, including phone, email, and chat.
  • Provide accurate product information and resolve issues efficiently.
  • Process customer orders, manage account details, and maintain records of interactions.
  • Collaborate with internal teams to ensure seamless customer service.
  • Support administrative tasks as required.

Compensation Package: £30,000 - £40,000 per annum

Essential Skills and Qualifications:

  • Previous experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.
  • Capacity to work independently and as part of a team.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Ongoing training and development opportunities.
  • Supportive work environment with clear career progression.

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