Senior Digital Experience Designer
2 weeks ago
About the Role
We are seeking a Senior Digital Experience Designer to join our team at JD Group. As a key member of our design team, you will play a critical role in shaping the digital experience for our customers.
Job Description
- Develop wireframes, prototypes, and high-fidelity designs to effectively communicate and design ideas for strategic projects and product developments
- Participate in user research and leverage user analytics to gauge the usability of new and existing products/features, with the ability to analyze and predict user behavior
- Use inputs from multiple sources to understand and empathize with customers and team members' needs, to create effective and innovative customer and user journeys
- Participate in team iteration planning, refinement, retrospectives, and reviews
- Collaborate with project stakeholders to help understand and define customer value
- Design and test UI elements such as menus, CTAs, banners, page layouts, flows, and landing pages on web and mobile platforms
Key Responsibilities and Objectives
- UX Benchmarking: Measure and analyze key metrics such as time on task, customer satisfaction, task success rate, and user error rates
Requirements and Qualifications
- Proven track record within UX and UI visual design
- A/B testing experience
- Experience ensuring all designs are in keeping with brand guidelines and are accessibility compliant
- Track record transforming business requirements, data points, and user needs into creative solutions that meet strategic goals
- Experience working with Agile delivery methods and teams
- Working knowledge of technologies and software such as Adobe XD, Figma, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite
- Excellent written and verbal communication skills and ability to prioritize tasks based on business objectives
Training and Development
- Experience with broader quantitative experimentation strategies
- Awareness and understanding of how experimentation factors commercially to the business
- Broad understanding of product strategy
What We Offer
- Estimated Salary: $80,000 - $120,000 per year, depending on experience
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