Assistant Store Manager Lead

7 days ago


Cheltenham, Gloucestershire, United Kingdom Charles Tyrwhitt Full time

The Role

At Charles Tyrwhitt, our purpose is to make high-quality, stylish clothing accessible to everyone. As an Assistant Store Manager, you will play a key role in achieving this goal.

This position is based in our new store on The Promenade in Cheltenham, where you will work closely with our sales team to drive sales and exceed targets. Your focus will be on delivering exceptional customer service, developing strong relationships with customers, and contributing to a positive store atmosphere.

You will lead the sales team in identifying and exceeding sales opportunities and targets, while also recognising and coaching great performance. Your strong selling skills and product knowledge will be essential in delivering a high level of customer service, and you will train the team on our service and selling standards.

Aside from these responsibilities, you will support the Store Manager in reporting and analysing data, operational and stock responsibilities, managing and minimising controllable costs, staff recruitment and retention, colleague engagement and HR, Health and Safety, and compliance.

  • Previous retail management experience
  • Proven ability to lead, inspire and motivate others to achieve and work to very high standards
  • Coaching and leadership skills
  • Highly commercial with strong analytical skills
  • Stock management and loss prevention experience
  • Knowledge of understanding systems with a good understanding of Microsoft Office
  • Strong relationship building skills and stakeholder/customer management

We offer a competitive salary and an excellent quarterly bonus scheme, as well as a number of benefits including uniform, a cycle to work scheme, and relocation packages. We also have a fun and entrepreneurial environment where you will be encouraged to try new things and make changes to drive the business forward.



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