Deputy Store Manager

2 days ago

Cheltenham, Gloucestershire, United Kingdom Card Factory Full time

About the Role

We are seeking a highly motivated and experienced Deputy Store Manager to join our successful Card Factory team. As a Deputy Store Manager, you will play a key part in driving the success of our stores, delivering commercial growth, and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities

  • Lead the store team in the absence of the Store Manager, driving great service, people development, and standards every day.
  • Develop and implement commercial growth strategies to increase sales and profitability.
  • Recruit, train, and develop a high-performing team to deliver exceptional customer service.
  • Monitor and analyze store performance metrics to identify areas for improvement.
  • Collaborate with the Store Manager to achieve business objectives and develop a positive store culture.

About You

  • You will be passionate about celebrating our customers' life moments and have a customer-centric approach.
  • You will have previous supervisory experience and a positive forward-thinking approach.
  • You will be commercially minded and comfortable analyzing store performance metrics.
  • You will be an engaging and enthusiastic leader with a keen eye for detail.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and supportive work environment.
  • Discounts across 100's of UK retailers.
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.

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