Transformational Operational Director

4 weeks ago


Swansea, City and County of Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

About the Role

We are seeking a seasoned operational leader to spearhead our DVLA (Driver and Vehicle Licensing Agency) Operational Unit. This pivotal role requires a strategic mindset, exceptional communication skills, and a passion for driving high performance.

Key Responsibilities

  • Lead and drive the operational unit by fostering a culture of trust, autonomy, and continuous improvement.
  • Promote changes and involve people in decisions made, listening to feedback and giving autonomy to encourage people to be part of the change.
  • Continuously improve customer service by increasing efficiency and effectiveness.
  • Effectively manage resources based on real-time and historical data.
  • Deliver the achievement of key performance targets, performance, and quality standards in line with the Agency business plan.
  • Support the delivery of change across the agency.
  • Provide strategic and operational direction, developing and maintaining good working relationships internally and externally.

About You

To succeed in this role, you will be a confident and passionate operational delivery professional who can effectively lead people to exceed our customers' expectations. You will have experience of leading/managing operational teams through structural and or cultural change.

You will be an authentic and visible leader with exceptional communication and influencing skills. You will possess a strategic mindset and be able to look at the wider picture to align changes and improvements with business needs and priorities.

You will effectively be able to build and maintain relationships with stakeholders of varying seniority levels. With this, the ability to constructively challenge and influence others will be required also.

What We Offer

In addition to your salary of £40,808, we contribute £11,822 towards your pension scheme. As a member of our brilliant Civil Service, you will enjoy a wide range of fantastic benefits, including:

  • Best-in-class learning and development tailored to your role.
  • An environment with flexible working options where we encourage a great work-life balance.
  • Generous employer contributions.
  • 25 days holiday, increasing by one day each year up to 30 days pro rata.
  • Access to the staff discount portal.
  • 24-hour Employee Assistance Programme providing free confidential help and advice for staff.


  • Swansea, City and County of Swansea, United Kingdom Michael Page Full time

    **Job Description:** Factory Operations DirectorAs a Factory Operations Director, you will play a crucial role in ensuring the smooth operation of our manufacturing process. You will lead a team of maintenance technicians to achieve this goal.You should have a proven track record of leading high-performing teams and managing budgets effectively. Experience...


  • Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £35,000 - £45,000

    Job Description: We are looking for a skilled Site Operations Director to lead our construction projects in Swansea, United Kingdom. The ideal candidate will have a strong background in construction management and be able to ensure that projects are completed on time, within budget, and to the highest quality and safety standards.Key Responsibilities:Manage...


  • Swansea, City and County of Swansea, United Kingdom Hunter Selection Full time

    About the CompanyHunter Selection is a prestigious manufacturer with multiple sites within the organisation. We offer opportunities to train both internally and externally to develop your skills, and provide a chance to progress up the ladder within the organisation and progress your career.Job Description:As Financial Operations Director, you will be...


  • Swansea, City and County of Swansea, United Kingdom BMSL Group Ltd Full time

    About the RoleWe are currently recruiting for an exceptional Site Operations Director to join our team at BMSL Group Ltd. As a key member of our operations department, you will be responsible for overseeing and managing all construction activities on site, ensuring projects are delivered efficiently and effectively. The ideal candidate will have strong...


  • Swansea, City and County of Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    We are seeking an experienced Digital IT Transformation Specialist to join our team at the Driver and Vehicle Licensing Agency.This exciting role involves working within a small, multi-skilled team that operates a wide range of ITSM practices / functions across a particular scope (‘tower’) of DVLA services.The successful candidate will be responsible for...


  • Swansea, City and County of Swansea, United Kingdom Corecruitment International Full time

    Are you a seasoned professional looking for a new challenge? We have an exciting opportunity for an Assistant Operations Director to join our team at Corecruitment International. Based in Swansea, this role will involve driving business growth and expansion in the leisure sector, leveraging your exceptional leadership skills to inspire and motivate a dynamic...


  • Swansea, City and County of Swansea, United Kingdom AtkinsRéalis Full time

    AtkinsRéalis is a leading provider of river engineering and flood defence solutions, specialising in all aspects of river engineering within multiple challenging and engaging sectors. We are seeking a highly skilled and experienced Director of River Engineering Operations to join our team.As a Director of River Engineering Operations, you will be...


  • Swansea, City and County of Swansea, United Kingdom Platfform Full time

    We're seeking an experienced Director of Financial Operations to lead Platfform's finance function. As a key member of the leadership team, you will be responsible for driving financial performance and supporting business growth.Key ResponsibilitiesDevelop and manage budgets, forecasts, and financial reports to inform business decision-making.Led the finance...


  • Swansea, City and County of Swansea, United Kingdom Transformation Unit Full time

    An exciting opportunity has arisen within the Oral & Maxillofacial Surgery team for a high-quality Medical Secretary. As a key member of our team, you will play a vital role in supporting the delivery of high-quality patient care and contributing to the success of our Transformation Unit.Key ResponsibilitiesCoordinate and maintain arrangements to facilitate...


  • Swansea, City and County of Swansea, United Kingdom SureView Systems, Inc. Full time

    About UsWe're a software development company dedicated to creating innovative solutions to enhance an organization's security capabilities.Our goal is to improve operator response times by prioritizing what's important and automating time-consuming processes.Job OverviewThe Administration Assistant will be responsible for providing administrative support to...


  • Swansea, City and County of Swansea, United Kingdom Capilaux Full time

    We're searching for a skilled Production Operations Director who will drive quality, efficiency, and innovation in our production department. You'll play a pivotal role in ensuring that we meet and exceed the standards our customers expect.This is an opportunity to bring your experience in managing people, processes, and projects to a team that values...


  • Swansea, City and County of Swansea, United Kingdom Swansea Bay University Health Board Full time

    Job OverviewAn exciting opportunity has arisen to join the Swansea Bay University Health Board as a Service Manager for Anaesthetic Services. In this role, you will be responsible for the day-to-day operational management of designated services, ensuring delivery of key targets and priorities in a safe, sustainable, and effective environment.Main...


  • Swansea, City and County of Swansea, United Kingdom SureView Systems, Inc. Full time

    About the RoleAs an Administration Assistant at SureView Systems, Inc., you will play a vital role in supporting the Director of Development and People Manager.Your primary responsibilities will include:Providing exceptional administrative support, enabling the Director and People Manager to achieve their goals.Managing office operations, including...


  • Swansea, City and County of Swansea, United Kingdom Monmouthshire Building Society Full time

    Swansea Branch DirectorWe're seeking a highly experienced Branch Director to lead our Swansea team at Monmouthshire Building Society.This role offers the chance to drive retail distribution strategy, enhance member engagement, and shape our presence in the community.Key Responsibilities:Leading the team to deliver exceptional service and achieve financial...


  • Swansea, City and County of Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    About the RoleWe are seeking a highly experienced Chief Security Operations Director to lead our Physical Security Team at the Driver and Vehicle Licensing Agency.Job DescriptionThe successful candidate will be responsible for overseeing the strategic development, implementation, and delivery of Physical Security across our estates in Morriston, Ty-Felin,...

  • Operations Director

    3 months ago


    Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £45,000 - £60,000

    Job Title: Team LeaderJob Summary:We are seeking an experienced Team Leader to join our dynamic team at beBee Professionals in Swansea, United Kingdom. As a Team Leader, you will be responsible for overseeing daily operations, driving team performance, and ensuring targets are met while fostering a positive and collaborative work environment.Key...


  • Swansea, City and County of Swansea, United Kingdom Hays Engineering Full time

    Experience a new challenge as an Operations Director with a well-established business in Swansea, South Wales.The ideal candidate will be responsible for leading the end-to-end operational activities of the company, reacting to market changes while working towards long-term strategies set by the executive team.To succeed in this role, you must have a proven...


  • Swansea, City and County of Swansea, United Kingdom Swansea Bay University Health Board Full time

    We are looking for an Operational Excellence Lead to join our team at Swansea Bay University Health Board. As a Service Manager for Anaesthetic Services, you will be responsible for driving service improvement initiatives and promoting excellence in service delivery.Main ResponsibilitiesLead the development and implementation of service improvement plans,...


  • Swansea, City and County of Swansea, United Kingdom CPS Group (UK) Ltd Full time

    CPS Group (UK) Ltd is proud to partner with a leading software development company. As their Business Operations Associate, you will play a vital role in providing administrative support to the Director of Development and People Manager. The estimated salary for this position is £24,375 - £25,000 per annum.Your key responsibilities will include:Ensuring...


  • Swansea, City and County of Swansea, United Kingdom CV-Library Full time

    About the RoleCPS Group is partnering with a leading software development company to find an Office Operations Coordinator. This part-time position involves supporting the Director of Development and People Manager with general business administrative tasks.Key Responsibilities:Manage office facilities, equipment, and maintenanceCoordinate with external...