Box Office and Concessions Manager

1 week ago


Southampton, Southampton, United Kingdom Cineworld Cinemas Ltd Full time
Cinema Concessions Manager Job Description

We are seeking a motivated and enthusiastic individual to join our team as a Cinema Concessions Manager at Cineworld Cinemas Ltd. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.

Key Responsibilities:

  • To manage the concession stand operations, ensuring that customers receive prompt and courteous service.
  • To maintain a high level of knowledge of film schedules, including current releases and upcoming titles.
  • To effectively communicate with customers regarding film schedules, synopsis, and classification.
  • To contribute to the smooth operation of the concession stands, ensuring that customers receive prompt and courteous service.
  • To promote sales and drive revenue growth through effective upselling and cross-selling techniques.

About the Role:

This is a fantastic opportunity for someone who enjoys working in a dynamic environment and is passionate about delivering exceptional customer service. You will work closely with your colleagues to ensure that every customer has an enjoyable and memorable experience at our cinema.

Requirements:

  • Previous experience in a customer-facing role, preferably in a retail or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Basic computer skills and familiarity with POS systems.

Benefits:

  • A competitive hourly rate of £15 per hour, plus sales incentive bonuses.
  • The opportunity to earn free tickets and discounts on food and drink.
  • A Premiere Pass card, which provides exclusive benefits and rewards.
  • Ongoing training and development opportunities.

Estimated Salary: £30,000 - £40,000 per annum (based on 20 hours per week).



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