Customer Service Representative

4 weeks ago


Mansfield, Nottinghamshire, United Kingdom McDonald's Full time

About the Role

As a Customer Care Assistant at McDonald's, you'll be the face of our restaurant, responsible for delivering exceptional customer experiences. Your key responsibilities will include:

  • Ensuring customer satisfaction by providing friendly and attentive service
  • Managing customer areas, maintaining high standards of cleanliness, and creating a welcoming atmosphere
  • Organizing special events, handling customer inquiries, and resolving issues in a professional manner
  • Working collaboratively with the team to achieve sales targets and maintain a positive work environment

What We're Looking For

We're seeking a motivated and customer-focused individual who can:

  • Communicate effectively with customers, colleagues, and management
  • Work well under pressure, maintaining a positive attitude in a fast-paced environment
  • Be flexible and adaptable, willing to learn and take on new challenges

Why Join Our Team?

At McDonald's, we're committed to fostering a safe, respectful, and inclusive workplace. As a Customer Care Assistant, you'll have the opportunity to develop valuable skills, work with a diverse team, and contribute to the success of one of the world's most recognized brands.



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