Sales Development Specialist
6 days ago
Job Title: Sales Engineer
Location: Remote – Covering the North of England, Scotland, and Ireland
Salary Range: £50,000 - £60,000 per annum + 10% Annual Bonus
Company OverviewOur client is a well-known and globally recognised specialist within the industrial print industry, with a 170+ year history in combining innovation and tradition across the industry.
Job DescriptionWe are seeking an experienced Sales Development Specialist to join our team in the print industry. The successful candidate will be responsible for selling lifecycle service products, working with sales teams, and managing/directing the 2S Service team on a local and national basis.
You will be required to develop and execute local marketing plans and strategies for the ongoing penetration of new and existing accounts, as well as maintaining and expanding existing accounts while identifying and developing new business/promotions using the marketing department.
Responsibilities:- Develop local marketing plans and strategies for the ongoing penetration of new and existing accounts.
- Liaise with sales and service staff including Service Contracts Manager & Administrator.
- To develop, mentor, train, facilitate and guide 2S staff /internal sales staff / APS and others in gaining, retaining service business and other such areas.
- Ensure prompt and satisfactory response and resolution to all sales and customer queries and complaints.
- Ensure that the customer service marketing database is kept up to date with performance data, competitive data and market trends.
- To monitor contract profitability, both individually, by product and product area.
- To develop and maintain Company and product knowledge sufficient to professionally advise customers and prospects in their decisions regarding their service needs.
- Develop and introduce service products which contribute to the commercial success of the Company.
- Always act in accordance with the Company's ethical guidelines and quality systems.
We are looking for a highly skilled and motivated individual with the following qualifications and requirements:
- Proven experience in service sales within the printing industry.
- Strong customer service attitude and a demonstrated ability to work effectively within a close-knit team.
- Excellent individual initiative, with a proactive approach to achieving and maintaining sales targets.
- Previous experience in managing, mentoring, and training staff in a service-focused environment.
- Ability to develop and execute local marketing plans and strategies.
- Strong communication skills, with the ability to handle customer queries and complaints effectively.
- Ability to stay up to date with market trends, competitive data, and product knowledge.
- Flexibility to travel and stay overnight as required by the business.
We offer a competitive salary range of £50,000 to £60,000 per annum, plus a 10% annual bonus. In addition, we provide a company vehicle, mobile phone & laptop, cycle to work scheme, and 10% pension (5%/5%) increasing with ongoing service.
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