Insurance Product Strategist

2 weeks ago


Bristol, Bristol, United Kingdom RAC Full time

At RAC, we're revolutionising the way we provide our differentiated range of driving services to our 13m personal and business members. We're seeking a skilled Insurance Product Strategist to join our Insurance team on a permanent basis.

The ideal candidate will manage, maintain, influence and oversee our insurance products from end-to-end, across a diverse range of operating models. This includes reviewing products across op model, proposition, distribution, journeys and fair value to ensure sustainable performance and customer outcomes.

We're offering a competitive salary of £55,000 per annum, plus benefits including eligibility to join our annual bonus scheme and Colleague Share Scheme.

Key Responsibilities:

  • Manage delivery of actions coming out of audits, committees and product reviews.
  • Continuously review the end-to-end customer journeys for all products to identify pain points and ensure our journeys are optimised.
  • Analyse and review product KPI's, operational performance and complaints to ensure optimised outcomes for the business and our customers.

Requirements:

  • Strong understanding of personal lines insurance products, operating models, and trading dynamics.
  • Product or commercial management experience, ideally in Insurance / Financial Services.
  • Drive, enthusiasm and proactivity to succeed in fast paced commercial environment.


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