Fraud Prevention Strategist

2 days ago


Bristol, Bristol, United Kingdom OVO Energy Full time
Job Description:
Fraud Prevention Strategist
OVO Energy is seeking a skilled Fraud Prevention Strategist to join our team in preventing payments fraud. As a Fraud Prevention Strategist, you will create and build a fraud capability at OVO, with a particular emphasis on preventing payment fraud. You will build the strategy and support the Head of Fraud Prevention in pushing this strategy out across the business areas, preventing both internal and external fraudulent behavior.

Key Responsibilities:
* Build and regularly update OVO's Fraud playbook
* Build Fraud strategy and identify partners and supporting products to help in our mission to eliminate payments fraud at OVO
* Use analysis from the Payment Fraud data team to publish our findings on fraud
* Work with info-sec, dpia, product and tech to ensure fraud prevention is considered
* Proactively search and test vulnerabilities in our customer and agent journeys to identify vulnerabilities from internal and external actors
* Establish relationships with key partners
* Connect with the wider team and key collaborators on patterns and trends in payments and fraud
* Investigate potential fraudulent activity, carrying out full investigation to identify root cause and propose solutions and requirements to close down any vulnerabilities

Requirements:
* Experience building out fraud strategies for payment critical businesses
* Knowledgeable and have experience within Fraud, especially Payments Fraud Data literate
* Approach everything with a data first approach and confident moving between data rich environments
* Comfortable leading and supporting fraudulent investigations, understanding the necessity for confidentiality
* Ability to communicate clearly and deliver a succinct, confident message to a wide range of team members
* Passionate about Fraud and knowledgeable about compliance in these areas
* Proactive communication and stakeholder management. Critically you know when and how to say 'No'

Benefits:
* Salary: £40,000 - £60,000 per annum, depending on experience
* On-target bonus of 15%
* Flex pay: an extra 9% of your salary on top of your core pay to use as you like
* Comprehensive benefits package including healthcare cash plan or private medical insurance, critical illness cover, life assurance, health assessments, and more
* Generous holiday allowance of 34 days per year
* Cycle to work scheme and public transport season ticket loans
* Support for professional development and training

About Us:
OVO Energy is a leading energy company that aims to solve one of humanity's biggest challenges, the climate crisis. We are committed to creating a diverse and inclusive workplace where everyone can thrive.

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