Head of Service

3 weeks ago

Exeter, Devon, United Kingdom EXETER CITY COUNCIL Full time
Job Title: Head of Service

Join Exeter City Council as a key member of our leadership team and take on the challenge of leading our HR, Workforce Planning, and Organisational Development services.

About the Role

We are seeking a highly skilled and experienced professional to lead our HR, Workforce Planning, and Organisational Development services. As Head of Service, you will be responsible for delivering strategic and operational support to our HR, Workforce Planning, and OD service, and for providing excellent management and leadership that ensures Exeter City Council delivers its vital services.

Main Responsibilities
  • Work in partnership across the operational management board, senior management board, public and private sector partners, customers, and central government to drive the delivery of the Council's services.
  • Be an exemplar of the Council's values and behaviour protocols to ensure that the Council's corporate image and reputation are held in the highest esteem by all the customers and communities the City Council serves, and stakeholders and partners it collaborates with.
  • Provide inspirational leadership, management, and development of the Council workforce that creates a professional, supportive environment that champions EDI and, in turn, enhances the Council's ambitions to remain an Employer of Choice in the local employment market and beyond.
  • Be a proactive member of our operational management team ensuring we have a collaborative approach to leadership at operational level.
  • Provide leadership and direction in terms of data, including principles, policy, standards, quality, prioritisation, and usage across the whole of the organisation.
  • Work with local political leadership to ensure that elected members' will is expressed and understood by Council officers, and is implemented within the constraints of appropriate probity, legality, and the agreed financial envelope.
  • Work to develop an organisational culture that is open to, and curious of, innovation, continuous improvement, and the development of new models of service delivery and ways of working to ensure the most effective and efficient use of resources in the execution of the Council's priorities and responsibilities.
  • Lead, promote, and challenge an inclusive culture both within the service and across the wider council, with a particular focus on our safeguarding responsibilities and role as a corporate parent.
Key Skills and Experience
  • Proven experience of leading HR, Workforce Planning, and Organisational Development services in a local government or similar environment.
  • Strong leadership and management skills, with the ability to inspire and motivate a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.
  • Ability to work collaboratively as part of a team, with a focus on delivering high-quality services to customers.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
  • Ability to work in a fast-paced environment, with a focus on delivering results and meeting deadlines.
What We Offer

We offer a competitive salary, a comprehensive benefits package, and the opportunity to work in a dynamic and supportive team environment. As a member of our leadership team, you will have the opportunity to make a real difference to the lives of our customers and to contribute to the success of Exeter City Council.

We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion and to creating a workplace culture that is inclusive, respectful, and supportive of all employees.

Please note that this job description is not exhaustive and the post holder will be required to undertake other duties as required that are commensurate with the role and Council.

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