Service Supervisor
4 weeks ago
About the Role:
We are seeking a dynamic and commercially focused Service Supervisor / Assistant Centre Manager to join our growing team at Protyre Autocare. As the Assistant Manager, you will be responsible for assisting with the delivery of company business objectives through effective management and co-ordination of the Centre, while ensuring a high level of customer service, centre standards, and taking a leading role in dealing with customers.
Key Responsibilities:
- Assisting the Centre Manager in the operation and daily running of the depot
- Playing a key part in the Centre targets, including key performance indicators
- Overseeing the maintenance of stock values within the centre
- Offering and delivering excellent customer service
- Ensuring all work is carried out in line with Company Policies and Procedures
What We Offer:
As a valued member of our team, you will have the opportunity to earn a regular bonus, career development, staff discounts on servicing, tyres, and MOTs, retail vouchers, finders fee, life insurance, pension, eye care vouchers, buy/sell holiday, flu jab, employee assistant program, long service recognition, enhance maternity and paternity, cycle to work, and charity match.
About You:
You will have the ability to achieve sales, excellent interpersonal skills, and the ability and desire to coach and mentor the team. You will also have a technical or mechanical background/knowledge, previous experience leading a team, experience of managing multiple priorities, working knowledge of relevant Health & Safety requirements, experience of account management, ability to build and maintain excellent relationships across the business, commercial awareness to maximize business opportunities, and a full UK driving licence.
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