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Area Store Manager

2 months ago

Hastings, East Sussex, United Kingdom 1066online Full time
About the Role

We are seeking an experienced and ambitious Store Manager to lead our retail operations and drive business growth. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales, and implementing commercial strategies to maximize profitability.

Key Responsibilities
  • Commercial Leadership
    • Develop and execute commercial plans to drive sales growth and profitability.
    • Monitor and analyze sales data to identify trends and opportunities.
    • Collaborate with cross-functional teams to implement pricing strategies and promotions.
  • Operational Excellence
    • Oversee store operations, including inventory management, visual merchandising, and customer service.
    • Ensure compliance with company policies and procedures.
    • Develop and implement process improvements to increase efficiency and productivity.
  • Team Management
    • Lead and develop a high-performing team of sales associates and department managers.
    • Provide coaching, training, and feedback to ensure team members are equipped to deliver exceptional customer service.
    • Conduct regular performance reviews and develop succession plans.
  • Customer Focus
    • Develop and implement customer-centric strategies to drive loyalty and retention.
    • Monitor customer feedback and implement changes to improve the customer experience.
    • Collaborate with the marketing team to develop promotional campaigns and events.
Requirements
  • Proven track record of success in retail operations and commercial leadership.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong leadership and coaching skills, with the ability to develop and motivate a high-performing team.
What We Offer
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.