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Retail Team Leader

2 months ago

Telford, Telford and Wrekin, United Kingdom Welcome Break Full time

Unlock Your Potential as a Service Leader at Welcome Break

Welcome Break is a leading provider of food, fuel, and travel services across the UK, with 14 sites operating under various brands. We are seeking a motivated and ambitious Service Leader to join our team and support our management teams in delivering exceptional customer service.

Key Responsibilities:

  • Lead a team of retail staff to provide excellent customer service and achieve sales targets
  • Work closely with management teams to develop and implement sales strategies and promotions
  • Monitor and maintain high standards of customer service and store appearance
  • Recruit, train, and develop team members to achieve their full potential

What We Offer:

  • A competitive hourly rate of up to £12.44
  • A £10 on-shift meal allowance
  • Employee discounts at various retailers, including Costa, Subway, and Greggs
  • My Welcome Break discounts, offering savings at hundreds of retailers
  • Bonus and incentive schemes throughout the year
  • Career progression and comprehensive training programs
  • Holiday entitlement increases with service
  • Cycle-to-work scheme and salary sacrifice scheme for bike purchases
  • Apprenticeship opportunities
  • Free onsite parking and uniform provided

Requirements:

  • Previous experience working in retail or catering as a team member or supervisor
  • Passion for delivering exceptional customer service
  • Ambition to progress in your management career