Current jobs related to Training and Quality Lead - Peterborough, Peterborough - LightSpeed Broadband


  • Peterborough, Peterborough, United Kingdom Quality Resourcing Solutions Full time

    About the RoleThis is an exciting opportunity for an experienced Deputy Designated Safeguarding Lead who is looking for the next step in their career. As the Senior Safeguarding Lead, you will play a pivotal role in ensuring the safety and well-being of our students.Key Responsibilities:Leadership and Supervision: The Senior Safeguarding Lead will deputise...


  • Peterborough, Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced mental health clinician to join our Mandatory and Essential Skills Training team at Cambridgeshire and Peterborough NHS Foundation Trust. As a Clinical Skills Training Specialist, you will lead on the provision of comprehensive competency-based programmes of multi-disciplinary staff development relating to...


  • Peterborough, Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    About the RoleCambridgeshire and Peterborough NHS Foundation Trust is seeking an experienced Clinical Skills Training Specialist to join our Mandatory and Essential Skills Training team. This exciting opportunity will appeal to a registered clinical professional with a passion for developing others and experience in designing and delivering mental health...


  • Peterborough, Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced mental health clinician to join our Mandatory and Essential Skills Training team as a Clinical Skills Training Specialist.The successful candidate will have a strong clinical background, including experience of assessing skills competence in specialist mental health clinical settings, and be able to engage,...


  • Peterborough, Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced mental health clinician to join our Mandatory and Essential Skills Training team as a Clinical Skills Training Specialist. The successful candidate will be responsible for leading the design, planning, delivery, and quality assurance of comprehensive competency-based programmes of multi-disciplinary staff...


  • Peterborough, Peterborough, United Kingdom hireful;hireful - Guardian Full time

    About the RoleWe are seeking a highly skilled Data Quality and Governance Lead to join our team. As a key member of our data management team, you will be responsible for leading the implementation of a data governance framework and delivering improvements in data quality and governance across the organization.Key ResponsibilitiesLead the implementation of a...


  • Peterborough, Peterborough, United Kingdom hireful Full time

    About the RoleWe are seeking a highly skilled Data Quality and Governance Lead to join our team. As a key member of our data management team, you will be responsible for leading the implementation of a data governance framework and delivering improvements in data quality and governance across the organization.Key ResponsibilitiesDevelop and implement a data...


  • Peterborough, Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    About this roleWe are seeking a highly skilled and experienced Clinical Skills Training Specialist to join our team. This is an exciting opportunity to work with our Mandatory and Essential Skills Training team, designing and delivering high-quality clinical training programmes for our mental health professionals.The successful candidate will have a strong...


  • Peterborough, Peterborough, United Kingdom hireful Full time

    About the Role:The successful candidate will be responsible for leading the implementation of a data governance framework and delivering improvements in data quality and governance across the Group.Key Responsibilities:Implementing data governance frameworks, including DAMA.Developing and maintaining data management policies and procedures.Ensuring data...


  • Peterborough, Peterborough, United Kingdom hireful Full time

    About the Role:The successful candidate will be responsible for leading the implementation of a data governance framework and delivering improvements in data quality and governance across the Group.Key Responsibilities:Implementing data governance frameworks, including DAMA.Developing and maintaining data management policies and procedures.Ensuring data...


  • Peterborough, Peterborough, United Kingdom March Full time

    Job Title: Training Administrator - Compliance and Quality SpecialistJob Summary: We are seeking a highly organized and detail-oriented individual to support our Training Administration team. The successful candidate will be responsible for managing the Non-compliance system, Customer Satisfaction system, and March Intra-net ISO Objectives Page.Key...


  • Peterborough, Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced mental health clinician to join our Mandatory and Essential Skills Training team at Cambridgeshire and Peterborough NHS Foundation Trust. As a Clinical Skills Training Specialist, you will be responsible for designing and delivering comprehensive competency-based programmes for multi-disciplinary staff development...


  • Peterborough, Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    Job SummaryWe are seeking an experienced mental health clinician to join our Mandatory and Essential Skills Training team. As a Clinical Skills Training Specialist, you will be responsible for designing and delivering comprehensive competency-based programmes for multi-disciplinary staff development in a specialist mental health context. Your expertise in...


  • Peterborough, Peterborough, United Kingdom McCormick & Company Full time

    Job SummaryWe are seeking a highly skilled Senior Quality Assurance Lead to join our team at McCormick & Company. As a key member of our QA Lab team, you will be responsible for leading the day-to-day activities of the team, including maintenance of HR data systems, conducting performance reviews, and talent management.Main ResponsibilitiesLead the QA Lab...


  • Peterborough, Peterborough, United Kingdom Chart Industries Full time

    Training Development and Delivery SpecialistWe are seeking a highly skilled and experienced Training Development and Delivery Specialist to join our team at Chart Industries. As a key member of our organization, you will be responsible for developing and delivering comprehensive training programs that cater to both internal teams and external clients.Your...


  • Peterborough, Peterborough, United Kingdom McCormick & Company Full time

    QA Lab Team LeadJob SummaryMcCormick & Company is seeking a highly skilled QA Lab Team Lead to lead the QA Lab Team in Peterborough, UK. The successful candidate will have a Higher National Certificate or equivalent in a science subject, preferably chemistry or biochemistry.Main ResponsibilitiesLead the QA Lab Team, including maintenance of HR data systems,...


  • Peterborough, Peterborough, United Kingdom hireful Full time

    About the Role:The successful candidate will be responsible for leading the implementation of a data governance framework and delivering improvements in data quality and governance across the Group.This role involves reporting to the Head of Data and ensuring the organisational ambitions to build a better future for customers are fulfilled.Key...


  • Peterborough, Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation... Full time

    Job Summary:To deliver high-quality specialist Physiotherapy programmes for patients with complex neurological problems and diverse needs.Key Responsibilities:Assess, plan, and develop specialist Physiotherapy programmes for patients with complex neurological problems.Lead the team to manage patients with highly complex and sometimes unstable health needs,...


  • Peterborough, Peterborough, United Kingdom McCormick & Company Full time

    Lead Quality Assurance SpecialistPeterborough, UK (Weekend Position)Main Responsibilities:Oversee daily operations of the QA Lab Team, ensuring timely maintenance of HR data systems, conducting performance reviews and talent development.Ensure team members are trained and proficient in sampling, analysis, and reporting for raw materials, work-in-progress,...


  • Peterborough, Peterborough, United Kingdom McCormick & Company, Inc. Full time

    Job OverviewWe are seeking a Quality Assurance Team Lead to join our team in Peterborough, UK.

Training and Quality Lead

2 months ago


Peterborough, Peterborough, United Kingdom LightSpeed Broadband Full time
Job Description

Job Title: Training and Quality Lead

Reports to: Head of Customer Experience

Location: Head Office

Job Type: Full Time

About the Role:

We are seeking a highly skilled and experienced Training and Quality Lead to join our team at LightSpeed Broadband. As a key member of our Customer Experience team, you will be responsible for managing the Customer Care teams, ensuring that all residential and business customers receive exceptional support throughout their onboarding journey and ongoing In Life experiences.

Key Responsibilities:

  • Manage all HR processes for the team, including performance management, sickness, and welfare.
  • Undertake structured quality checks to ensure regulation compliance and manage potential performance issues.
  • Work collaboratively with other Team Leaders and Management to identify opportunities to enhance internal processes, performance, and organisational efficiency.
  • Ensure compliance to LightSpeed brand values and tone-of-voice.
  • Collate and maintain data required to report effectively on output and performance; Knowledge of managing CRM (Salesforce) systems.

What We Offer:

  • Competitive Holiday Allowance + Bank Holidays
  • Medical Health Insurance
  • Pension
  • Bonus Scheme
  • Social Events
  • EAP System
  • Opportunities for Growth & Development
  • Cycle to Work Scheme
  • Flexible Working
  • Employee Discounts
  • Gym Membership
  • Birthday Day Off

Requirements:

  • Knowledge of managing CRM (Salesforce) systems
  • Ability to work collaboratively with other Team Leaders and Management
  • Strong communication and interpersonal skills
  • Ability to manage multiple priorities and deadlines
  • Knowledge of regulation compliance and quality assurance