Planning Manager
5 days ago
Delivering Excellence in Planning
M Group Services, a leading provider of essential infrastructure services, is seeking a highly skilled Planning Manager to join our team. As a Planning Manager, you will play a critical role in leading our planning and scheduling team to deliver exceptional results in the Yorkshire Water Smart Metering programme.
Key Responsibilities
- Lead a high-performing planning and scheduling team to optimize performance, customer experience, and commercial objectives.
- Ensure all planning activities are completed compliantly and within contract SLAs, with a clear focus on KPI performance measures.
- Implement and uphold our company's key values and behaviors in the planning area.
- Manage and review Service Delivery performance, including cost of failure.
- Ensure delivery targets are managed and met.
- Share best practices through regular liaison meetings with colleagues and clients.
- Ensure all works are planned with a continued focus on supply interruptions and DG3 targets.
- Deliver Yorkshire Water's KPI performance measures.
- Ensure that all operational resource has an achievable and commercially viable workload planned every day.
- Assist in the delivery of all planned work with close liaison with operational colleagues.
- Ensure that NRSWA legislation and requirements are followed within your teams.
Requirements
- Experience in a leadership role, with the ability to build an efficient and well-motivated team.
- Leadership of all colleagues across the planning and scheduling functions, supporting development, diversity, and inclusion, and championing employee engagement.
- Extensive system and process knowledge, with IT literacy and experience with SAP, ICE, Street Manager, Advantex, and Power BI.
- Previous Senior Management experience in utility contracting or a similar environment.
- Good understanding of commercial/strategic awareness.
- Ability to be decisive and work effectively under pressure.
- Strong customer focus.
- Excellent communication and influencing skills to inspire and motivate a team, while effectively managing client stakeholders.
- Confidence in delegating tasks while maintaining full oversight of planning and scheduling functions within the team.
What We Offer
- Competitive benefits package, including 25 days' annual leave, eight days' bank holiday, matched pension scheme, enhanced maternity and paternity policy, private health care, remote working, and access to our Employee Assistance Programme.
- Opportunities to progress in a successful multifaceted company.
- Access to My Rewards, which provides fantastic reductions on thousands of purchases, including mobile phone, utility bill, and top retail brand discounts.
About Us
M Group Services is a trusted employer to over 10,000 skilled specialists working from 240 locations. We recognize and value the benefits from our workforce diversity and work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.
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