IT Support Specialist

4 weeks ago


Basingstoke, Hampshire, United Kingdom MacMillan Distribution Ltd. Full time

We are seeking a motivated and tech-savvy individual to join our IT team as an Apprentice IT Professional. This is a fantastic opportunity to gain hands-on skills and experience, working mostly independently with support from the wider IT team.

While prior IT qualifications or experience are not essential, we do require candidates who:

  • Are eager to learn and take on new challenges,
  • Can operate and navigate a PC with ease,
  • Have strong communication skills, both verbal and written,
  • Are interested in IT and willing to work flexibly within a small team.

In this role, you will be required to complete an IT apprenticeship, which will provide you with a formal qualification and a great start in a different career. You will receive support throughout your apprenticeship but must be prepared to undertake training.

The successful candidate will have the opportunity to work onsite Sunday to Thursday (inclusive) from 8pm – 4am. You may also be asked to support on an ad hoc basis during critical issues, but this will be minimal. Your shift pattern may alter within night shift operational hours.

For the first three months, you will work on dayshift between 7am and 5pm (8 hours on a rotational basis) to receive training and support.

Key Responsibilities
  • Gain hands-on skills and experience in IT
  • Work mostly independently with support from the wider IT team
  • Complete an IT apprenticeship for a formal qualification
  • Support warehouse operations with excellent service
Requirements
  • Eager to learn and take on new challenges
  • Strong communication skills, both verbal and written
  • Interested in IT and willing to work flexibly
  • Ability to operate and navigate a PC with ease
What We Offer
  • An annual salary of £24,497 plus a 20%-night shift allowance
  • The opportunity to work in a dynamic and supportive team
  • A chance to gain a formal qualification through an IT apprenticeship

Please note that this role requires a flexible approach to working hours, including night shifts and occasional overtime. If you are a motivated and enthusiastic individual looking to develop your IT skills, we encourage you to apply.



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