Triumph Warranty
3 weeks ago
We are seeking a skilled Warranty & Technical Coordinator to join our team at Triumph.
This is an exciting opportunity to work with a leading motorcycle manufacturer, utilizing your technical expertise to ensure exceptional customer satisfaction.
About the RoleAs a Warranty & Technical Coordinator, you will be responsible for handling warranty claims, troubleshooting technical issues, and providing excellent customer service.
Your role will involve working closely with various stakeholders, including customers, dealerships, and internal teams, to resolve complex technical problems.
Key Responsibilities:- Handle warranty claims in a timely and efficient manner
- Troubleshoot technical issues using problem-solving skills and knowledge of motorcycle systems
- Provide excellent customer service, responding to queries and concerns in a professional and courteous manner
- Collaborate with internal teams to resolve technical issues and improve processes
- Degree in a relevant field, such as engineering or automotive technology
- Proven experience in a technical support or warranty administration role
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Competitive salary: £45,000 - £55,000 per annum
- Ongoing training and development opportunities
- A supportive and dynamic work environment
- The chance to work with a world-renowned motorcycle brand
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