Motorcycle Warranty and Technical Support Professional
3 days ago
Job Summary
We're seeking a skilled Technician to join our Aftersales Department as a Warranty & Technical Coordinator. As a key member of our team, you'll work closely with dealers and customers to resolve technical issues and ensure seamless warranty claim processes.
About the Role
This is an exciting opportunity to utilize your technical expertise and passion for customer satisfaction to deliver exceptional results. You'll be responsible for managing warranty systems, providing technical support, and collaborating with internal teams to drive continuous improvement.
Key Responsibilities
- Manage and administer warranty claims for UK & Ireland Triumph dealers.
- Provide technical support and guidance to dealers and customers via phone, email, or in-person visits.
- Identify and escalate technical & quality concerns to improve overall product quality and dealer satisfaction.
Requirements and Qualifications
To be successful in this role, you'll need:
- Proven experience in a similar technical role, preferably within the automotive industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with dealers and customers.
- Strong analytical and problem-solving skills, with a keen eye for detail.
What We Offer
In addition to a competitive salary and benefits package, you'll enjoy:
- An estimated salary of £32,000 - £37,000 per annum, depending on experience.
- Opportunities for professional growth and development within a dynamic organization.
- A chance to join a passionate team committed to delivering exceptional customer experiences.
About Us
Triumph is a world-renowned motorcycle brand, dedicated to creating iconic bikes that capture the essence of our heritage while pushing the boundaries of innovation. Our mission is to empower riders to explore new horizons and forge unforgettable memories on the open road.
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