Risk Resolution Specialist

2 weeks ago


Birmingham, Birmingham, United Kingdom Crawford & Company Full time
Job Description:
Crawford & Company is seeking an experienced Claims Handler to join our team. As a Claims Manager, you will be responsible for handling high-value and complex claims, building strong relationships with clients, and ensuring timely resolution of assignments.

Key Areas of Responsibility:
* Manage instructions with exceptional interpersonal skills
* Create good client relationships built around trust, respect, and speedy resolution of assignments
* Coordinate appointments and diary management
* Coordinate instructions for emergency work
* Provide support with task lists, letters, reports, and technical queries
* Be involved with projects and oversee caseloads
* Ensure the reduction of claims lifecycles to reduce costs by proactive management and challenging building scopes and variations when required

Requirements:
* Experience of handling commercial property claims or similar
* Good IT skills with MS office suite
* Ability to work in a structured manner to drive for quality

Additional Information:
Please note that due to the nature of our work, this role is subject to a satisfactory DBS check.

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