Retail IT Support Specialist

1 month ago


Belfast, United Kingdom Musgrave NI Full time
Job Title: Retail IT Administrator & Training Support

Musgrave NI is seeking a highly skilled and experienced Retail IT Administrator & Training Support to join our team. As a key member of our IT department, you will be responsible for providing on-the-ground support for our retail partners operating within the SuperValu, Centra, and Mace brands, as well as internal Musgrave users.

Key Responsibilities:
  • Provide technical support for EPOS systems in new store openings
  • Deliver training on MusgraveEPOS solutions to stores as required
  • Manage and coordinate IT technical installations in new stores
  • Conduct periodic visits to stores to ensure procedures are being carried out accurately and that systems are working correctly
  • Drive the use of new technologies and assist in the implementation of new systems and projects
  • Deliver structured training to stores, both on a 1-2-1 and group environment
  • Internal task management and execution
  • Documentation and maintenance of process and operational manuals
Requirements:
  • Full driving license
  • Previous experience working with EPOS solutions, including tills and back office
  • Retail experience
  • Good team player
  • Effective communicator

Musgrave NI is an equal opportunities employer and encourages applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.



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