Education Destination Tracking Specialist

1 week ago


Aylesbury, Buckinghamshire, United Kingdom Pertemps Full time
Job Summary

We are seeking an experienced Education Destination Tracking Officer to join our team. As an Education Destination Tracking Officer, you will play a crucial role in tracking young people to establish if they are in learning, contacting those young people who did not have the offer of a place to learn in the summer, and establish which young people did not take up or sustain the places they were offered.

Key Responsibilities
  • Contact young people aged 16 to 18 or their parents to find out if they are in education, employment or training. Contacts involve telephone calls, emails, texts, letters and visits to home addresses.
  • Using a solution focused approach, answer queries from young people and parents.
  • Using your specialist knowledge of post 16 pathways in Buckinghamshire, offer signposting to young people who are not in education, employment or training.
  • Using your knowledge of Early Help services in Buckinghamshire you will offer signposting to support services for young people and families.
  • Conduct mail-merges to send emails, texts and letters to large groups of young people.
  • Update young people's records on the Buckinghamshire CCIS database with the destination information collected.
  • Manage a caseload of young people.
Requirements
  • Experience within the education sector is essential.
  • Knowledge of Post 16 pathways is essential.
  • Knowledge of Early Help services in Buckinghamshire is desirable.
  • Must have admin, customer service and telephone experience.


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