Strategic Business Coordinator

19 hours ago


Glasgow, Glasgow City, United Kingdom Anderson Knight Full time
Job Title: Strategic Business Coordinator

The role of Strategic Business Coordinator at Anderson Knight involves ensuring the team adheres to established procedures and quality standards. A key aspect is handling incoming phone calls, managing queries and requests from existing customers in a timely and efficient manner. Additionally, you will diagnose faults using remote system data to support decisions on engineer attendance or remote call management. Understanding customer contracts and helping deliver service level agreements is also crucial. In this position, you will be responsible for running and distributing scheduled and ad-hoc reports as required by contracts or management. Proficiency in extensive administration knowledge on Excel and Microsoft packages is necessary.

About the Role:
- Average of 35.5 hours per week on a 4-week rolling rota
- Minimum of 2 days off together per week, sometimes 3
- Working 1 weekend in every 4

We estimate the salary for this role to be around £40,000 - £45,000 per annum, depending on experience and location.

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