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Centre Manager
4 weeks ago
We are seeking a highly skilled and experienced Centre Manager to join our Autocentre team. As a Designate Centre Manager, you will play a vital role in supporting our local centres and leading in-centre teams to deliver exceptional customer experiences.
As a key member of our management team, you will be responsible for driving business performance, improving customer satisfaction, and ensuring compliance with health and safety standards. You will also be expected to develop and implement effective strategies to optimize profit and manage KPIs.
Key Responsibilities- Lead and motivate in-centre teams to deliver exceptional customer experiences
- Develop and implement effective strategies to optimize profit and manage KPIs
- Drive business performance and improve customer satisfaction
- Ensure compliance with health and safety standards
- Manage and develop in-centre teams to achieve business objectives
We offer a competitive salary of £35,000 - £40,000 per annum, plus an average uncapped bonus of £10,800 per year. You will also receive a structured 12-week induction into our business, 5.6 weeks' annual leave, and access to a range of benefits including discounts on garage bills, groceries, shopping, insurance, and more.
We are committed to providing our employees with opportunities for career development and progression. As a Centre Manager, you will have access to hybrid training, the ATA & MOT Tester Qualifications, and the opportunity to progress to more senior roles within the business.
Requirements- Proven leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management
- Engaging and motivational coaching-based approach to team development
- Strong financial acumen with experience of managing P&L and optimizing profit
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPIs
- Excellent communication skills, verbally and written
- IT Proficient, with the willingness to learn in-house systems
- Good time management
- A current valid driving licence
