Research Culture Administrator
3 weeks ago
This is an exciting opportunity to contribute to the Research Culture & Researcher Development portfolio within the University's central Research Services Directorate.
Main Duties and Responsibilities
1. Be the key point of contact for providing advice and responses to Research Culture queries arising.
2. Coordinate support across the Research Culture projects, events, networks, communities, and programmes, ensuring an efficient and positive attendee experience.
3. Oversee the financial processes, including maintaining accurate and up-to-date spending records, budget management, and procurement.
4. Support the tracking of projects, maintaining comprehensive and accurate programme data, and documentation.
5. Assist in the accurate and timely completion of the Research Culture Team's annual reporting cycle and ad hoc reporting requests.
6. Liaise with departments to ensure compliance with university procedures and policies.
7. Build and maintain relationships with internal and external providers, networks, and colleagues to support the work, visibility, and growth of the Research Culture Team.
8. Coordinate access to and support for use of UofG and third-party platforms, tools, software, applications, subscriptions, and licences required by the Research Culture Team.
9. Engage in professional development activities as appropriate and in line with the UofG Values.
10. Work collaboratively with colleagues to deliver first-class support to researchers and colleagues across the university.
Knowledge, Qualifications, Skills, and Experience
Essential:
A1 SCQF Level 7 (HNC, VQ3, Highers, City & Guilds or equivalent), or ability to demonstrate the competencies required to undertake the duties associated with the level of post, having acquired the necessary knowledge and skills in a similar role.
A2 Demonstrable knowledge of the administrative delivery processes and procedures underpinning programme delivery, event management & delivery, and evaluation.
A3 Demonstrable knowledge of the administrative requirements for budget management, procurement, and financial processes.
A4 Operational knowledge of University of Glasgow systems or equivalent experience with similar systems.
A5 Familiarity with digital platforms for communicating with researchers and research professional staff.
A6 Familiarity with equality, diversity, and inclusion policies, GDPR, health and safety, and broader safeguarding approaches and policies.
Desirable:
B1 Understanding of the Higher Education landscape of research culture and researcher development.
B2 Understanding of the University structure, policies, practices, and procedures, and working knowledge of the activities of other areas of the University that relate to supporting researchers and research professional staff.
Skills Essential:
C1 Excellent organisational skills, with a proven ability to plan and prioritise your own workload efficiently and to produce work of a high standard and to regular deadlines.
C2 High degree accuracy with excellent attention to detail when handling large volumes of information from multiple sources.
C3 Excellent IT skills, including Microsoft Office 365 and relevant software skills, the ability to manipulate spreadsheet data using formulae, and confidence in picking up new systems and using them effectively in support of work activities.
C4 Ability to work independently, proactively using own initiative and judgement to resolve problems in a calm, creative, pragmatic, and timely way, consulting with senior colleagues as appropriate.
C5 Ability to work as part of a team to deliver first-class support to researchers and colleagues across the university, demonstrating the interpersonal skills, tact, and diplomacy that build positive relationships.
C6 A high standard of written communication for corresponding with researchers and colleagues across the institution about development opportunities.
C7 Ability to respond and adapt to changing priorities and systems, reviewing and improving processes and procedures in response to those priorities.
C8 Ability to deal professionally and sensitively with data, working in an ethical and legal manner in accordance with all relevant legislation, including GDPR.
Desirable:
D1 Willingness to develop new skills and knowledge and the flexibility to take on new challenges when required.
D2 Website maintenance and social media curation.
Experience Essential:
E1 Experience of supporting a framework of provision, including events, training, and other innovative deliveries, maintaining awareness of how that content meets strategic drivers.
E2 Experience of delivering events management, through the full process from procurement to bookings to catering to on-the-day support to follow up, working systematically to deadlines, with attention to detail.
E3 Experience of administrating a budget, including procurement and payments, through IT systems.
E4 Experience using a range of software systems and proven experience of having upskilled in new systems and developed effective new processes.
E5 Experience of building working relationships with colleagues, stakeholders, and key contacts, both internal and external to the immediate team or organisation.
E6 Experience of communications in a customer-focused environment.
E7 Experience of careful and timely file-management, record-keeping, analysing data from records, extracting reports, diary/space management, and resolving related problems.
E8 Proven experience of independent problem solving, decision making, planning, organising, and setting priorities.
Desirable:
F1 Significant administrative experience demonstrating the ability to drive change to improve both systems and processes in place.
F2 Experience of analysing data and producing pivot tables, graphs, and charts in Excel.
F3 Experience of financial administration within a university environment.
F4 Experience of using Agresso or similar financial management tool.
F5 Experience of university accounting processes.
Terms and Conditions
Salary will be Grade 5, £25,138 - £29,605 per annum. This post is full-time (35 hours p/w) and open-ended. As part of Team UofG, you will be a member of a world-changing, inclusive community, which values ambition, excellence, integrity, and curiosity.
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