Lead IT Services Nightshift

1 week ago


Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full time
About the Role

PayPoint Group is seeking an experienced Lead IT Services Nightshift to join our team. In this role, you will be responsible for leading our night shift team and providing IT services, including security operations and incident management.

You will work closely with our technical security teams to investigate security events and escalate incidents as needed. You will also communicate with key stakeholders and manage incidents as Bronze Commander during critical situations.

The ideal candidate will have experience working across a 24/7 rota, people management skills, and knowledge of Windows Desktop and Server OSs (2012 to 2019) and Microsoft Office 365. Additionally, you should have experience in event analysis and triage, incident handling, and root-cause identification, as well as a working knowledge of the Microsoft Security Stack.

This is a great opportunity to work in our head office in Welwyn Garden City and enjoy a range of company benefits, including:

  • A competitive salary of £58,000 - £68,000 per annum
  • 22 days holiday
  • On-site gym and nationwide corporate rate gym membership
  • Online benefits portal with discounts on shopping and holidays
  • Contributory company pension scheme
  • Private medical insurance
  • Life assurance (3 x annual gross salary) with option to purchase additional cover


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