Aftersales Team Lead

1 month ago


Welwyn Garden City, Hertfordshire, United Kingdom Rosscare Full time
Job Summary:
We are seeking an Aftersales Team Lead to join our team in Welwyn Garden City. As a key member of our WCS department, you will be responsible for leading our aftersales team and ensuring the efficient delivery of services to our customers.

Main Responsibilities:
  • Lead the aftersales team and ensure effective communication between team members.
  • Process orders promptly and accurately.
  • Communicate with service users and agree convenient delivery/collection/service/test times.

Requirements:
  • Excellent leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Computer literacy with a good working knowledge of Word and Excel.

Salary and Benefits:
We offer a competitive salary of £24,252.80 per annum (£11.66 per hour), plus benefits and opportunities for career growth.

About Us:
Rosscare is a leading provider of wheelchair services, committed to delivering exceptional customer experiences.
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