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Customer Experience Ambassador

2 months ago

Leeds, Leeds, United Kingdom Mecca Bingo Full time
About the Role

We are seeking a talented and enthusiastic individual to join our team as a Team Member at Mecca Bingo, Leeds Cross Gates. As a Team Member, you will be the face of our venue, providing exceptional customer service and ensuring that our customers have an unforgettable experience.

Key Responsibilities

As a Team Member, you will be responsible for:
  • Providing outstanding customer service and ensuring that our customers feel welcome and valued
  • Working across all sections of the venue, including the bar, restaurant, and gaming areas
  • Assisting with the preparation and serving of food and drinks
  • Maintaining a clean and safe environment for our customers
  • Working collaboratively with the team to achieve sales targets and provide excellent customer service

What We Offer

We offer a competitive salary, paid breaks, and a range of benefits, including:
  • Competitive pay
  • Paid breaks
  • Industry-leading Employee Rewards platform
  • 50% discount across food and soft drinks
  • Company Sick Pay Scheme
  • Pension
  • Life Assurance
  • Employee Assistance Programme

What We're Looking For

We are looking for someone who is:
  • Friendly and approachable with a smile that's always on
  • Adaptable and able to work across all sections of the venue
  • Committed to providing exceptional customer service
  • Able to work collaboratively as part of a team

Qualifications and Experience

We are looking for someone who has:
  • Good communication skills
  • A smile for everyone

Additional Information

We are committed to being an inclusive employer and ensuring that we better understand and meet the needs and requirements of our candidates and customers. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.