Luxury Hotel Operations Manager

1 day ago


London, Greater London, United Kingdom Hyatt Hotels Corporation Full time
Job Summary

We are looking for a highly experienced Luxury Hotel Operations Manager to join our team. The successful candidate will oversee the daily activities of our housekeeping department, ensuring all tasks are completed efficiently and to a high standard.

About the Position

This is an excellent opportunity for a seasoned professional with experience in housekeeping management within the luxury segment. As a key member of our team, you will be responsible for leading our housekeeping operations and developing the skills of our team members.

Key Accountabilities
  • Operations Oversight: Supervise daily operations, ensuring tasks are completed efficiently and to high standards.
  • Team Development: Train new team members and provide ongoing development opportunities.
  • Cleaning Standards: Conduct regular inspections of guest rooms and public areas to uphold cleanliness and maintenance standards.
  • Cost Control: Monitor supply usage, reorder supplies as necessary, and ensure proper storage to minimize waste and control costs.
Competencies

To be successful in this role, you will need excellent leadership, communication, interpersonal, and guest service skills. Previous experience in housekeeping management within the luxury segment is essential.

What We Offer
  • 12 complimentary nights per year across Hyatt Hotels worldwide.
  • Discounted hotel stays across Hyatt, not just for you but also your family and friends from day one.
  • Uniform provided and laundered complimentary.
  • Headspace membership and access to our Employee Assistance Programme.
  • 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels.
  • Continuous learning and development opportunities to provide a clear career path and job promotion opportunities across Hyatt Hotels worldwide.


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