Floor Manager

4 weeks ago


London, Greater London, United Kingdom The Coal Shed Tower Bridge Full time
Role Summary

We are seeking a highly motivated and experienced Floor Manager to join our team at The Coal Shed Tower Bridge. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service operations.

Key Responsibilities
  • Lead and manage a team of front-of-house staff to provide outstanding service and ensure a positive guest experience.
  • Develop and implement effective service standards and procedures to drive consistency and excellence.
  • Monitor and control costs, including labor, inventory, and supplies, to maintain profitability.
  • Collaborate with the Restaurant Manager to achieve business objectives and drive revenue growth.
  • Ensure compliance with health and safety regulations, company policies, and procedures.
Requirements
  • Proven experience as a Floor Manager or in a similar role in a high-volume restaurant environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong organizational and problem-solving skills, with the ability to work under pressure.
  • Knowledge of hospitality operations, including service standards, inventory management, and labor control.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to training and development programs.
  • A fun and rewarding work experience in a fast-paced and dynamic environment.

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