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Accommodation Coordinator

2 months ago

Manchester, United Kingdom BSC Education Limited Full time
Job Summary

We are seeking a highly organized and detail-oriented Accommodation Coordinator to join our team at BSC Education Limited. The successful candidate will be responsible for coordinating all accommodation aspects for our adult colleges, ensuring seamless experiences for our students.

Key Responsibilities
  • Coordinate accommodation bookings and ensure suitable provisions are made for students.
  • Develop and maintain strong relationships with accommodation providers to ensure high-quality experiences for our students.
  • Source ad hoc residential options when allocated rooms are full, maximizing revenue and ensuring student satisfaction.
  • Liaise with admissions teams to resolve pre-arrival and post-arrival issues, providing exceptional customer service.
  • Deal effectively with arising challenges, resolving complaints and escalating issues to the Admissions and Accommodation Manager.
  • Build and maintain strong relationships with internal and external stakeholders, promoting a collaborative and customer-focused environment.
Requirements
  • 2+ years' experience in accommodation and/or hospitality, with a strong understanding of the education sector.
  • IT proficiency with Microsoft Office products, with the ability to learn new systems and processes.
  • Fluent in English, with excellent communication and interpersonal skills.
Desired Qualifications
  • Previous experience in education sector would be advantageous, with a strong understanding of student needs and expectations.
Company Culture

BSC Education Limited is committed to providing a creative, rewarding, and successful learning and working environment for our students and team. We value collaboration, communication, and customer focus, and expect all team members to share this commitment.