Customer Support Coordinator

3 weeks ago


Runcorn, Halton, United Kingdom Hexagon Recruitment Careers Full time
Why Work with Us?

At Hexagon Recruitment Careers, we pride ourselves on providing exceptional recruitment services to our clients. We understand the importance of finding the right talent to drive business success.


Job Summary

The Customer Support Coordinator role is a critical position within our client's operations team. As a key member of the team, you will be responsible for providing exceptional customer service, managing stock levels, and prioritizing engineer schedules.


Key Responsibilities
  • Provide top-notch customer service and resolve queries efficiently
  • Manage and maintain accurate records of stock levels and deliveries
  • Prioritize engineer schedules based on customer needs and SLAs
  • Re-schedule engineers as necessary and communicate effectively with customers

Requirements
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Able to work effectively under pressure and meet deadlines
  • Basic computer skills and proficiency in Microsoft Office

Benefits

The salary for this position is £26,000 per year, plus holidays and benefits. Our client offers ongoing training and development opportunities to help you grow in your career.



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