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Retail Store Manager

4 weeks ago

Crewe, Cheshire East, United Kingdom Smiggle Full time

About the Role

We are seeking an experienced Retail Store Manager to join our Smiggle team in Western Sydney. As a key member of our team, you will be responsible for coaching, developing, and providing feedback to your team to maximise sales opportunities.

To excel in this role, you will have a passion for our products and a genuine desire to provide a unique customer experience. You will approach every day with an attitude of play and be delighted by kids and parents alike.

This is a full-time position (38 hours) and will require availability over weekends, late night trading hours, and public holidays.

What We Offer

  • Structured 3-month training plan with Buddy Manager support
  • Development plans to support your ongoing growth
  • Competitive pay and the opportunity for monthly incentives
  • 50% staff discounts on Smiggle product
  • Dedicated leadership training & internal career opportunities across 7 brands and over 1,000 retail outlets
  • Flexible roster options available supporting a healthy work-life balance
  • The opportunity to join an international brand

A Day in the Life

  • Create a great store experience for all customers
  • Drive sales with your team to achieve targets and KPIs
  • Maximise every sales opportunity to achieve both individual and store sales targets
  • Develop, train, and succession plan your team to increase productivity
  • Create a safe working environment for your team and customers
  • Daily management of stock to minimise stock loss, and maximise sales
  • Implement visual merchandising strategies and promotional changes
  • Roster your team in line with stores trading profile

What You'll Bring

  • Experience in developing and coaching a team and providing praise & improvement feedback
  • Previous leadership experience, ideally in retail
  • Ability to provide a genuine and unique customer experience
  • Proven ability to achieve sales and KPIs while controlling wage spend and stock loss targets
  • Previous Visual Merchandising experience working from a brief preferred