Arable Schemes Technical Specialist
4 weeks ago
About the Role
As an Arable Schemes Technical Manager at Intertek, you will be responsible for delivering high-quality service, relationship management, and technical support to our clients. This role involves working effectively with Standard Owners, Auditors, Farmers, and Support Staff, and requires a strong understanding of agricultural and allied industry experience.
Key Responsibilities
- Communicate and assist with customer and farmer technical queries in relation to the arable schemes in a timely manner.
- Provide technical support for all Agri staff in the field and our client services team in a timely manner.
- Assist the field team in creating a highly trained, skilled, and competent assessor pool for the arable work Intertek SAI Global offer according to scheme requirements and protocols.
- Assist in certification for the Red Tractor Combinable Crops Schemes, LEAF, and other Red Tractor or combined schemes you are skilled in, along with bolt-ons in this area.
- Ensure relationship, KPIs, and financial management of these schemes are key focuses.
- Liaise and communicate with Red Tractor and standard owner personnel in line with relevant protocol timelines and process.
- Assist in training and witnessing for the schemes you are skilled in as required.
- Ensure own witnesses in the schemes you work within are completed in required time frames.
- Be able to make certification decisions for the schemes with a solid understanding of the impacts and process involved when suspensions and withdrawals occur.
- Review and monitor incoming reports and provide assessor feedback where applicable.
- Review and monitor documentary evidence and final approval of assessment reports.
- Where possible, help develop new business opportunities and leads.
- Assist in preparation and delivery of assessor and certifier training.
- Support the Scheme Manager on regular updates on scheme performance, attrition, and certification accumulation.
- Assist on your schemes for accreditation purposes as required.
- Work with the Agriculture Director and other managers when needed to ensure customer and standard owner expectations are met, feeding back where resource/issues are noted by scheme.
- Operate within core business working hours of 9am and 5.30pm unless prior approval given.
- Where required, this role may involve the need to travel, stay away, or undertake additional hours to enable completion of key tasks and scheme responsibilities.
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